BELGIAN CONSUMERS PREFER EMPATHIC BRANDS.

The 2023 Edition of our Empathy Value Index research confirms that empathy is the path brands should take to create strong and lasting connections with their customers. For the second time in a row, our research confirms that consumers are up to 4 times more likely to identify with empathetic brands.

THE POWER OF EMPATHY ON THE WORK FLOOR

For the first time The Oval Office queried 1,500 employees in Belgium on the link between empathy and employee engagement. How do Belgian employees define ‘empathy’? How does empathy influence the eNPS? What is the impact of empathy on recruitment and retention?

Click here to read more about the Empathy Value Index™, Employer edition.

20 MINUTES TO FEEL CONNECTED

On the occasion of the launch of The Oval Office in France, we set up our oval table in the middle of everyday life for the French, to invite them to "connect for real".

Make way for empathy and communication in its simplest form.