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Inspiration

THE POWER OF EMPATHY ON THE WORK FLOOR

For the first time The Oval Office queried 1,500 employees in Belgium on the link between empathy and employee engagement. How do Belgian employees define ‘empathy’? How does empathy influence the eNPS? What is the impact of empathy on recruitment and retention?

Click here to read more about the Empathy Value Index™, Employer edition.

 

 

Society

20 MINUTES TO FEEL CONNECTED

On the occasion of the launch of The Oval Office in France, we set up our oval table in the middle of everyday life for the French, to invite them to "connect for real".

Make way for empathy and communication in its simplest form.

Inspiration

Let's boost empathy

Today, empathy is one of the most important drivers for brands and businesses. Recognised as a global thought leader in the field of Customer Experience, Steven Van Belleghem calls upon every organisation to show more empathy for its employees and customers.